Never Miss Another Client Call Again

Professional 24/7 phone answering, intake, and lead capture built specifically for solo attorneys and small law firms.

24/7 Live Answering
Same-Day Setup
No Long-Term Contracts

Built Exclusively for Law Firms

We understand the unique needs of legal practices. Our service is designed from the ground up for attorneys.

24/7 After-Hours Coverage

Never miss urgent calls after hours, on weekends, or during vacations. We answer every call professionally.

New Client Intake

Capture qualified leads with custom intake questions tailored to your practice areas. Get detailed case information immediately.

Existing Client Routing

Route existing clients to the right attorney or department. We know your team and your protocols.

Practice Area Screening

Qualify cases before they reach you. We screen for practice areas you handle and filter out matters you don't accept.

Immediate Notifications

Get instant alerts for urgent matters via text, email, or app notification. Know about potential clients in real-time.

English & Spanish

Serve your diverse client base with bilingual answering services. Professional handling in both languages.

How It Works

Get started in three simple steps. We integrate seamlessly with your existing phone system.

1

Configure Your Call Flow

We work with you to design custom call scripts, qualification questions, and routing rules specific to your practice.

2

Forward Your Calls

Simply forward your office line to our number. We work with your existing phone system—no hardware changes needed.

3

Receive Leads & Messages

Get detailed intake notes, case information, and immediate notifications for qualified leads delivered to you instantly.

Professional attorney using our service

Everything You Need to Capture Every Lead

Our comprehensive service handles every aspect of phone intake and client routing, so you can focus on practicing law.

Custom Qualification Questions

Ask the right questions to qualify leads based on your specific practice areas and case criteria.

Custom Call Flows

Design call handling that matches your firm's protocols. Different scripts for new vs. existing clients.

Real-Time Alerts

Get instant notifications for urgent matters via text, email, or mobile app. Never miss a time-sensitive case.

Spam & Solicitation Filtering

We filter out spam calls, solicitors, and non-legal matters so you only receive qualified leads.

Overflow Coverage

Handle call volume spikes during marketing campaigns or busy periods without hiring additional staff.

Why Live Answering Beats Voicemail

Potential clients won't leave voicemails. They'll call the next attorney who answers.

Traditional Voicemail

  • 85% of callers hang up without leaving a message
  • No qualification or screening of callers
  • Delayed response loses potential clients
  • No data capture or intake information
  • Unprofessional impression for your firm
  • Cannot handle Spanish-speaking callers

Firm Relay

  • Every call answered by a very specialized and trained AI
  • Custom qualification for every practice area
  • Immediate notifications for urgent matters
  • Detailed intake notes delivered instantly
  • Professional representation of your firm
  • Bilingual English and Spanish service

Ready to Never Miss a Call Again?

Request a demo and see how Firm Relay can transform your client intake process.